globanna.gif (8937 bytes)

 

Dr. Witchel's paper on Diffusion Theory and Segmentation summarized in Melcrum Publishing's Mastering Audience Segmentation!

Dr. Witchel's paper on Diffusion Theory and Segmentation was summarized and featured in Melcrum Publishing's Mastering Audience Segmentation publication.

For information on our books, How to Teach and Train Online, How to Learn Online or The Project Management Kit email us at info@witchelandassociates

How to Teach and Train Online and How to Learn Online have been published by Pearson Custom Publishing! For information on how to order, click here: 

The book!

 
Witchel & Associates receive kudos for Customer Service training at
Pharmerica! See the story below!

Witchel & Associates received rave reviews from the associates at Pharmerica's Tampa Call Service Center. The training in Creative Customer Service and Dealing with Difficult Customers received outstanding remarks from all quarters. Of over 130 recipients receiving training, the following percentage of trainees ranked the training as very good to excellent:

Overall Program Rating 94%
Value of Information to You 90%
Organization and Flow of Material 94%
Presenter Effectiveness 97%

Comments included:

"The instructors were wonderful. They were knowledgeable and enthusiastic."

"Very nicely done."

"I didn't want to fall asleep."

"This was the best training class yet."

To find out more, click here:

Call Center Training.

Have a customer service problem you need handled? Call 1-407-248-0871  or email us at info@witchelandassociates today!

 

 

Send mail to info@witchelandassociates with questions or comments about this web site.
Copyright © 2004 Witchel & Associates